Terms & conditions

These are the terms & conditions of Social Decarb Ltd

Social Decarb is a scheme whose objective is to introduce energy efficiency measures in residential properties to reduce reliance on fossil fuels for heating .

Disclaimer

1.1

The information contained on this website is for general information purposes only and is provided on an “as is,” “as available” basis. Every effort is made to keep the website up and running smoothly. However, SD takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

1.2

The information is provided by SD and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is strictly at your own risk.

1.3

We accept no responsibility for any loss, of whatever nature, that may arise from use of this website or your reliance on any of the information contained in this site and in no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website. We cannot accept any responsibility for any damages, loss, or viruses arising directly or indirectly from the use of this website.

1.4

A count of visitors to the site and basic analytics of visitors is taken but no personal information is stored as defined by the GDPR. Should you contact SD via the website contact form or instant message function any details sent may be retained by SD to respond to your query until such time as there is no business need to retain such information. Such information may include your name, business e-mail or e-mail address submitted, business name and query.

1.5

Through this website you can link to other websites which are not under the control of SD. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

1.6

The views and opinions of authors expressed on this website do not necessarily reflect or state those of SD or Shareholders or Directors. We reserve the right to change the information contained within this website (including these terms and conditions) at any time.

Website Copyright

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You may print or download to a local hard disk extracts for your personal and non-commercial use only. You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

2.3

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Cookie Policy

3.1

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

3.2

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

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Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

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You can choose to accept or decline cookies. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, some parts of the website may not function properly. For information about how to disable cookies please visit the (external site, opens in a new window) website.

Law

4.1

These terms are governed by English law, and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland, you can bring legal proceedings in respect of the offsets in either the Scottish or the English courts. If you live in Northern Ireland, you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.

4.1

Alternative dispute resolution is an optional process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court.

Privacy policy

This is the privacy policy of Verified Carbon Projects UK Ltd (VCPUK) trading as 'SocialDecarb' ), whose registered address is 7 Princes Square, Harrogate, England, HG1 1ND, and company registered in England and Wales under registration number 15012825.

1.1

This Privacy Notice explains how VCPUK handles and uses information (both hard copy and electronic) it collects about you. This notice is non-contractual and can be amended at any time.

1.2

VCPUK is a “data controller”. This means that VCPUK is responsible for deciding how to hold and use personal information about you. VCPUK’s address is ), whose registered address is 7 Princes Square, Harrogate, England, HG1 1ND, and company registered in England and Wales under registration number 15012825.

1.3

VCPUK will comply with the data protection principles set out in the law when handling your personal information. Overall responsibility for monitoring compliance with data protection sits with the Data Protection Officer, whose contact details are projects@vcpuk.com

1.4

What type of information does VCPUK hold?

“Personal data or information”: this means any information about an individual from which that person can be identified. It does not include data where the individual’s identity has been removed (anonymous data).

“Special category data”: this means data about an individual of a more sensitive nature and requires a higher level of protection.

1.5

On what basis does VCPUK process your personal information?

VCPUK will only use your personal information when permitted by the law. Most commonly, VCPUK will rely on the following legal bases when using your personal information:

a) Where it needs to perform the contract, it has entered into with you (*).
b) Where it needs to comply with legal obligation.
c) Where it is necessary for VCPUK’s legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
d) Where you have provided consent.

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What personal information does VCPUK process?

VCPUK processes personal information, including basic personal information such as your name, contact details, and address.

1.7

How is your information used by VCPUK?

VCPUK will use your personal information for the following purposes (this list is not exhaustive):

a) Registering your property onto the SocialDecarb Scheme.
b) Contacting you in the duties of administering our scheme.
c) Ensuring compliance with legal requirements and obligations to third parties.

1.8

Who will your personal information be disclosed to?

VCPUK will occasionally share data with trusted third parties, for example, external auditors of our scheme. VCPUK only permits third parties to process your personal data for specified purposes and in accordance with its instructions. VCPUK requires third parties to respect the security of your data, to take appropriate security measures and to treat it in accordance with the law.

1.9

How long will VCPUK use your information for?

VCPUK will only retain your personal information for as long as is necessary to fulfil the purposes it collected the personal information for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

1.10

What are your rights relating to your personal information?

By law, You have the rights to:
a) Request access to your personal information(commonly known as a “data subject access request”).
b) Request correction of the personal information that VCPUK holds about you.
c) Request the erasure of your personal information.
d) Request the restriction of and objection to processing of your personal information.
e) Request the transfer of your personal information to a third party.
f) Request the withdrawal of your consent for processing.
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Some of these rights are not automatic, and VCPUK reserves the right to discuss with you why it might not comply with a request.

If you want to exercise any of the above rights, please contact the Data Protection Officer in writing at Verified Carbon Projects UK Ltd, 7 Princes Square, Harrogate, England, HG1 1ND, and company registered in England and Wales under registration number 15012825.